Answers to Common Questions
Frequently Asked Questions
Planning a home renovation is a big decision. You may have questions about where to start, how the process works, what your project might cost, or how long construction will take.
At BACK Construction, we believe informed homeowners make confident decisions. We’ve answered some of the most common questions about our remodeling services, design-build approach, and what you can expect when working with our team.
Guidance From Our Team
Your Questions. Our Experience.
01 What services does BACK Construction offer?
02 How long has BACK Construction been in business?
We have been serving the Lexington, KY area since 1981.
03 What is the process for starting a remodeling project with BACK Construction?
Our process begins with a phone call, consultation, followed by design development, budgeting, contract signing, construction, and project completion.
04 Do you offer free estimates?
Yes, we offer a free initial phone consultation.
05 What types of roofing services do you provide?
We offer premium roofing repair and replacement services.
06 Are you certified or accredited?
Yes, BACK Construction is an Elite Pella Platinum Certified Contractor.
07 Do you have examples of previous projects?
Yes, you can view our portfolio of completed projects on our website.
08 What should I expect during a home remodeling project?
09 How do you handle project timelines and delays?
10 Can you help with design ideas and planning?
Absolutely! Our team of architects and designers can help you plan and design your project.
11 What is your policy on change orders?
Change orders are handled through a formal process with written approval and adjusted project timelines and costs.
12 Do you offer financing options?
13 How do you ensure the quality of your work?
14 What kind of warranty do you offer on your work?
15 Can you handle historical home renovations?
Yes, we specialize in both modern and historical home renovations, including working with African mahogany wood and other specialized materials.
16 What areas do you serve?
17 How do you manage waste and cleanup during a project?
We ensure proper waste disposal and maintain a clean and safe work environment throughout the project.
18 What are the benefits of choosing BACK Construction over other contractors?
Our extensive experience, in-house design team, comprehensive services, and commitment to quality and customer satisfaction set us apart.
