About

home remodelers BACK CONSTRUCTION team
BACK CONSTRUCTION

The Home Remodeling Contractor You Can Trust

We Put Our Decades Of Experience To Work For You

We first opened our doors in 1981 with a single vision: to build homes our Lexington-area neighbors adore. Our services may have shifted over the decades—away from new builds and towards the services you’d expect from general contractors or roofing companies—but our vision hasn’t. We’re ready to turn your Kentucky house into your dream home.

BACK CONSTRUCTION

Our MISSION and VISION STATEMENT

To provide remodeling services to homeowners in a manner that sets the standard of excellence for our industry.

STANDARD OF EXCELLENCE FOR OUR INDUSTRY.

CUSTOMER SERVICE IS OUR FOCUS.

What that will look like in the year 2024, The Vision

BACK Construction will be a $20+ million business serving the Remodeling and Home Improvement needs of Central Kentucky. It will employ approximately 72 highly engaged, well-trained, well-paid and motivated professionals and will deliver the best customer service of any remodeling firm.

BACK Construction’s target customer is a value-minded customer that sees the value in an established company. A company that sees its responsibility to the customer goes beyond the current job. These customers are savvy buyers that have usually remodeled before and expect good service, proper attention and excellent communications. They are typically 2 earner households that are too busy to DIY or to mess with amateurs.

BACK Construction will have great customer and employee satisfaction, without sacrificing financial results, that are the hallmark of a well-run business. It will have had 10 years of steady growth in volume, GP, and net and it will be done with each profit center standing on its own financially.

BACK Construction management will focus on the process, continually trying to improve it, in order that it is consistently Smooth & Pleasant for our customers and at all stages of our interaction with them, from the initial phone call, through sales and production and to any warranty situation. It will look seamless because of our constant collaboration between all members of our team regardless of position. This commitment to the process is the difference between us and our competitors.
BACK Construction employees will know the BACK Way because they will be trained in the BACK Way. The cornerstones of the BACK Way are planning, preparation, communication, and collaboration. The BACK Way is intentional & documented not accidental and is easy to manage because of that.

BACK Construction trade partners will know that there is a BACK Way, as will the total public including potential hires. The Smooth and Pleasant process is the BACK Way and is based on the values we embrace and are listed on the Mission Statement.

BACK Construction’s management team will lead with vigor, sharing and teaching and always looking to make the business better and at the same time making the individual better and producing the future leaders from those that share the vision 2024 and beyond.

Lexington Kitchen remodeling contractors
BACK CONSTRUCTION The best Home Remodeling Contractor Logo

The Home Remodeling Contractor You Can Trust

We Put Our Decades Of Experience To Work For You
BACK CONSTRUCTION

Our Core Values

We Value People above all & provide our team with:

Challenges, Job Security, Fair Wages & Benefits, Positive Environment, Education/Training,

Top-notch Products

Your home deserves the best, so we offer CertainTeed® roofing and Pella® windows and doors.

Personalized Service

A team of friendly and attentive professionals will make your home remodeling project a breeze.

Sterling Reputation

Our conscientious service and clear communication have earned us a reputation as Lexington’s favorite home remodeling contractor.

Ironclad Warranties

We offer a five-year labor guarantee, plus generous product warranties, thanks to our status as a Pella Certified contractor.

BACK CONSTRUCTION

We’re Ready To Create Your Dream Home

You Don’t Need to Wait—Our Experienced Team Is Just a Phone Call Away

Stop fretting over choosing between roofing companies or general contractors and turn to the partner you can count on. Our experienced team will make your project a rousing success, so get started today!

BACK CONSTRUCTION

Our History: Building a Legacy on a Strong Foundation

The Early Days

In our early years, BACK Construction primarily handled framing work and small remodeling projects. However, our work on horse farms quickly expanded our portfolio. Today, approximately 60% of our business involves horse farm work, including building and repairing bridges and barns, as well as constructing and remodeling farm homes. The remainder of our projects includes new home construction and various remodeling jobs. (Framing and remodeling etc..)

Remodeling Recognition

One of our significant achievements was the 1999 Outstanding Project Award for Remodeling from the Home Builders Association of Lexington. This project involved renovating a '20s home in Cherokee Park, expanding it to accommodate a modern family while preserving its historic charm. This award-winning project showcased BACK Construction's ability to blend creativity, integrity, and craftsmanship seamlessly.

Exceptional Home Remodeling

We have a history of incorporating architectural antiques and salvaged materials into our projects, creating homes with a timeless, enduring charm. One notable project from 1998 involved working on Hill 'N' Dale Farm, where we designed a 3,300-square-foot space to look as though it had stood for over a century. Today, BACK focuses on home remodeling and related services.

A Commitment to Our Employees

Our "reap what you sow" philosophy is evident in our commitment to our team. BACK Construction offers competitive wages, regular training, and safety programs for our 70+ employees. We provide health insurance for employees and their families, along with benefits like sick days, vacations, and ESOP, which are rare in the construction industry. This approach has cultivated a loyal team of sought-after craftsmen, contributing to our reputation for reliability and excellence.

The Transition to Employee Ownership

By 1995, BACK Construction had shifted focus to remodeling, with Rob Hundley becoming a principal owner in 1998. In 2003, Whalen and Hundley acquired the company outright. On December 31, 2021, BACK Construction became a 100% employee-owned company (ESOP), marking a significant milestone in our history.

A Resilient Legacy

Throughout our 43 years, BACK Construction has navigated economic downturns, increased competition, and industry labor shortages. Despite these challenges, we have experienced double-digit growth in eight of the last ten years and were recognized in the Qualified Remodeler's Top 500 at #153 in 2023. Today, BACK Construction stands as the premier remodeler in Central Kentucky, a testament to our dedication to quality work and employee well-being.

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Jeremy Kelley

Director of General Remodel

Jeremy Kelley, a proud Kentucky native, brings a unique blend of business acumen and creative insight to our team. He earned his Bachelor’s degree in Business Administration from the University of Kentucky, where he not only honed his strategic thinking but also explored his artistic side through courses in art and design. Jeremy’s passion for exceptional design and skilled craftsmanship drives him to support and elevate those around him, ensuring they thrive in their roles.

For the past 20 years, Jeremy has shared his life with his amazing wife, raising four wonderful children together. Outside of work, he finds joy in quality family time, casting a line on the water, and cheering on the Wildcats. His dedication to both his professional pursuits and personal passions makes him a valued and inspiring member of our team.