Privacy Policy

Last Updated: March 2026

Introduction

At BACK Construction, we are committed to protecting the privacy and confidentiality of our clients’ personal information. We value the trust you place in us and handle your information with care and respect.

This Privacy Policy outlines how we collect, use, retain, and safeguard personal data.

We may communicate with you via phone, email, or SMS/text messaging (including automated messages) in accordance with this policy.

Purpose of Information Collection

Before or at the time of collecting personal information, we identify the purposes for which the information is being collected. These purposes may include:

• Providing and improving our services
• Communicating with clients about projects and services
• Complying with legal and regulatory requirements

Use of Personal Information

We collect and use personal information solely for the purposes identified above or for other compatible purposes, unless we obtain additional consent or are required by law to do otherwise.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected. Once no longer required, information is securely destroyed or anonymized.

Collection Methods

We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual.

Accuracy of Personal Data

Personal data should be relevant to its intended use and, where necessary, accurate, complete, and kept up to date.

Security Safeguards

We take reasonable measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include:

• Secure storage of physical and digital records
• Controlled access to internal systems
• Regular review and updates to security practices

Access to Information and Transparency

We make information about our privacy practices readily available. Clients may request access to their personal data and request corrections if needed.

Commitment to Privacy Principles

We conduct our business in accordance with these principles to ensure personal information is handled with care, integrity, and respect.

SMS & Text Messaging Communications

BACK Construction may communicate with you via SMS/text messaging (including automated messages) in connection with your inquiry, project updates, scheduling, or services.

By providing your phone number through our website or other communication channels, you consent to receive these communications.

Message frequency may vary depending on your interaction with our team. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact our office directly.

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Consent to receive text messages is not a condition of purchase or service.

Opt-Out & Communication Preferences

You may opt out of receiving communications from BACK Construction at any time or request updates to your personal information through the following methods:

• Submit a request through our website contact form: https://backconstruction.com/contact-us/
• Follow the unsubscribe instructions included in any marketing email
• Reply STOP to opt out of SMS/text messaging communications
• Contact our office directly using the information below

Contact Information

We take your trust seriously and we treat your information with the same level of care we bring to your home.

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

BACK Construction
Phone: 859-225-2225
Email: info@backconstruction.com
Website: https://backconstruction.com