See What Our Customers Have to Say About Working With Us
BACK Construction has received the honor of the GuildMaster award from Guild Quality, the nation’s leader in Customer Satisfaction Surveying for the building industry.
BACK has met client’s expectations for 36 years, not only because of in-house expertise, but also because of the array of services available. We are Lexington’s #1 choice in remodeling for whole house, baths, kitchens, and room additions; new roofing and roof repairs; windows and doors replacement; and handyman work.
BACK is Kentucky’s ONLY GuildMaster Qualified Remodeler. This honor comes only from customer reviews and shows BACK’s commitment to quality and customer satisfaction.
“We were very pleased with the kitchen renovation and family room addition that BACK did for us. It is everything we hoped it would be! The workers and managers were great to work with. Workers were always on time, did a great job, and were always friendly and courteous. The managers were excellent at communicating with us, keeping us informed of plans and schedules, and letting us know when there was a problem or change and working with us to find solutions.”
“We are return customers and will use Back again. Daniel G. was our project manager as he was before and hopefully will be again. He takes the time to explain and to listen to any concerns that arise. If he doesn’t know the answer, he finds out. We have been impressed with anyone we have dealt with at Back. In this current project, our home had to be re-sided because in was built pre 1998 when there was no requirement for a vapor barrier. We were dealing with rotting sheeting et al. Back and their subs tackled this job through the biting winter months and we are very pleased with the results.”
“My kitchen looks more beautiful than I ever dreamed! I could not be more pleased with the work that BACK Construction did on my home.”
“They were wonderful to work with. From the gentleman, Wes who came to give me an estimate through working with David, the gentleman to set all up and follow through. It was handled very professionally. I wasn’t put off for days or weeks but all was done in a very timely manner and I’m quite happy with the workmanship. If I had any questions as the job progressed I just called David and we talked and he addressed my concerns.”
“They are certainly better than average! They are more expensive, but they are always going to do the job well.”
“Folks are seeing me and saying, ‘Janie, are you crazy?’ NOBODY ever says remodeling is one of the most pleasant experiences of their life! I smile and say ?I know, but it was!’ You have our love, respect, and appreciation for an exceptional job completed by exceptional men.”
Janie & Reed Polk
“The project was extremely accurate; the job was completed professionally and on time. Most importantly BACK respected our privacy and were sensitive to the fact that we were living in the house as they worked.”
Chris & Diane Cashen