BACK Construction has received the honor of the GuildMaster award from Guild Quality, the nation’s leader in Customer Satisfaction Surveying for the building industry.
CGR designation means the industry experience and business practice has been met or exceeded, there is a proven project management track record, and the CGR’s Code of Ethics is pledged to be upheld.
BACK has met client’s expectations for 34 years, not only because of in-house expertise, but also because of the array of services available. We are Lexington’s #1 choice in remodeling for whole house, baths, kitchens, and room additions; new roofing and roof repairs; windows and doors replacement; and handyman work.
BACK is Kentucky’s ONLY GuildMaster Qualified Remodeler. This honor comes only from customer reviews and shows BACK’s commitment to quality and customer satisfaction.
“The team at BACK was great to work with and I like the fact that they provide expertise from their own employees including the project manger, working supervisor, all carpenters, and even the tile installer!!” The remodel included extensive use of crown molding inside coffered ceilings in the great room, library, and kitchen which the owners designed with the help of Jay Henning, Working Supervisor.
“Jay was creative and detailed in his approach to the intricate woodwork design that we wanted in our home. With his expertise we could be as creative as we wanted,” according to Kim.
Mike and Kim
“We were very pleased with how the porch turned out. We were also very impressed overall with how professional and conscientious you and your other coworkers are. The service is seriously way above anyone else we’ve worked with in the area. I know we’ll be looking to use your company again in the future and will recommend you to other people.”
Amanda and Ketan Merchant
“EVERYONE in the crew displayed the kind of competence and skill that only comes with experienced qualified craftsman. We were especially impressed with their willingness to make adjustments and improvements along the way to better suit our requirements. The crew remained punctual, professional, cheerful, and easy to work with throughout the entire project. Their craftsmanship is apparent everywhere. Thanks, especially for keeping on top of the job and communicating regularly with us. It’s easy to understand why there are so many BACK remodeling signs all over Lexington.”
Paul & Gretchen Curlander
“We have been very busy enjoying our new kitchen and two baths. Your staff did such a tremendous job and we are very pleased. From the very first moment when we met our construction foreman, to the very end of the project, the entire BACK Team treated us professionally and courteously. Never did I feel uneasy with your staff in the house, whether I was there alone or when I had to leave the job unattended…and all the advice from your staff was greatly appreciated. We will call on you again in the future and most importantly, will HIGHLY recommend you to our friends.”
Andrea & David Lucas
“You came to us highly recommended and we can certainly see why. From start to finish, our job was handled with care. Each step of the process from design to completion went smoothly and timely. I was amazed how well you cleaned up the work area—I could have put you to work on the rest of the house!”
John & Candy Kammlade
“Folks are seeing me and saying, ‘Janie, are you crazy?’ NOBODY ever says remodeling is one of the most pleasant experiences of their life! I smile and say ?I know, but it was!’ You have our love, respect, and appreciation for an exceptional job completed by exceptional men.”
Janie & Reed Polk
“The project was extremely accurate; the job was completed professionally and on time. Most importantly BACK respected our privacy and were sensitive to the fact that we were living in the house as they worked.”
Chris & Diane Cashen